HealthBank is now free for practitioners

We have removed our subscription cost. Practitioners can now use all our premium features for free. No hidden costs

Frequently Asked Questions?

How do I get paid?

When you sign up to HealthBank and create your practitioner profile you will be asked to provide us with your bank details. This is so we are able to transfer funds to your account based on your appointments, testing and products sold.

Payouts are made weekly on Thursday's - funds generally arrive in your account the following business day. You will receive a Remittance Advice with a summary of your appointments and products sold for that payment period.

Are the any additional costs for using Telehealth?

No. HealthBank's Telehealth is completely free to use for our practitioners. HealthBank Telehealth is fully integrated and seamless. No need to create links or send them to patients this is all automated.

Are private health and Medicare claims available?

Yes! HealthBank provides automated claiming solutions to our practitioners including taking payment from the your patients

How is HealthBank free for practitioners?

HealthBank charges patients a $1 booking fee when they book an appointment.

Is there a set up fee?

Absolutely not. There are no set up fees. No cancellation or exit fees. No contracts. No obligations.

Do I need to manually create my own reminders?

No, HealthBank generates automated appointment confirmation and reminders - emails, dashboard notifications and mobile push notifications. Saving you admin time.

Do I need to raise invoices for appointments?

No, invoices are automatically generated and sent when the appointment is paid for.

What happens if a patient cancels an appointment?

We have a cancellation policy in place, which patients have to agree to in the Terms & Conditions before signing up to HealthBank. Any cancellations that occur 24 hours or more before the scheduled time are able to be cancelled or rescheduled at no cost to the patient.

Any cancellations that occur within the 24 hour period will result in a cancelled booking fee, which will be equal to 50% of the consultation fee for that booking.

Patients who make a booking and subsequently fail to attend (and have not contacted us to cancel their appointment), will forfeit their full consultation fee, and will not be refunded.

What you can do with Health Bank.

Healthbank is here to help you build and market the modern clinic. We have automated all the mundane tasks so you can focus on giving your patients the best care and treatment possible.

Get paid every time
HealthBank automatically processes payments, so you always get paid on time
Patients can find you
Patients can search for you by modality and specialities
Set your own hours
Patients can book according to your availability
Store and access patient records
Patient files and records are kept securely and confidentially in one place
Automatic invoicing
HealthBank automatically generates invoices and receipts for appointments
Setup your practitioner profile
Starting your own practice is as simple as creating a profile
Telehealth
Consult with patients across Australia and abroad through video
Efficient bookkeeping
HealthBank makes bookkeeping simple with one weekly payment
Get paid every time
HealthBank automatically processes payments, so you always get paid on time
Patients can find you
Patients can search for you by modality and specialities